Privacy policy

Privacy Policy

Effective Date: July 31, 2025

Codendesigner

Website: www.codendesigner.com

1. Introduction

At Codendesigner, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Who We Are

Codendesigner is a web design and development agency based in Bangladesh, offering services globally including to clients in the European Union.

Data Controller: Codendesigner

Contact Email: hello@codendesigner.com

Address: 243 Goran, Dhaka, Bangladesh

3. What Personal Data We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, website URL, project details
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on pages, links clicked
  • Marketing Data: Preferences for receiving communications
  • Payment Information: Only when required (handled via third-party secure payment processors like PayPal, Paddle, etc.)

We do not collect or process any sensitive personal data (e.g. health, biometric, political opinions, etc.).

4. How We Collect Your Data

We collect data through:

  • Direct interactions (contact forms, emails, project onboarding)
  • Automated technologies (cookies, analytics tools)
  • Third-party services (e.g., payment processors, email marketing platforms)

5. Why We Use Your Data (Lawful Basis)

We process your data under the following lawful bases:

  • Contractual necessity – to provide requested services
  • Legitimate interest – to manage and grow our business
  • Consent – for optional marketing communications
  • Legal obligation – when required by law

6. How We Use Your Data

We use your personal data to:

  • Communicate with you and manage your project
  • Deliver and improve our services
  • Send important service updates or invoices
  • Conduct analytics and improve website functionality
  • Provide marketing communications (with your consent)

7. Marketing and Communication

You can choose to receive newsletters, updates, and promotional emails from us. You may opt out at any time by clicking “unsubscribe” or contacting us directly.

8. Cookies and Tracking

We use cookies and similar technologies to improve your Browse experience, analyze traffic, and personalize content.

You can control or disable cookies through your browser settings. Read our Cookie Policy for more details.

9. Data Sharing and Third Parties

We do not sell your personal data. However, we may share it with:

  • Service providers (e.g., email marketing, analytics, hosting)
  • Legal authorities if required to comply with a legal obligation
  • Payment processors (who are GDPR-compliant and handle your payment info securely)

All third parties we work with are contractually obligated to protect your data.

10. International Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards such as:

  • EU-approved Standard Contractual Clauses
  • Transfers to countries with an adequate level of protection (as defined by the EU)

11. Data Retention

We retain your data only for as long as necessary:

  • For service delivery and legal compliance
  • To resolve disputes and enforce agreements
  • Marketing data is stored until you withdraw consent

After this, we securely delete or anonymize the data.

12. Your Data Protection Rights (EU/EEA Residents)

You have the right to:

  • Access your personal data
  • Rectify incorrect or outdated data
  • Request erasure (“Right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with your local Data Protection Authority

To exercise your rights, email us at hello@codendesigner.com.

13. Security of Your Data

We use industry-standard encryption, secure hosting, and access control policies to protect your data.

14. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.” We encourage you to review this policy periodically.

16. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data:

Email: hello@codendesigner.com

Mailing Address: 243 Goran, Dhaka, Bangladesh